At Level 10 Hair Extensions your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase access to our Masterclass.

1. What Information We Collect

We may collect and store the following personal information:

• Your name and contact details (email, phone, address)

• Payment information (processed securely via third-party platforms like Stripe or PayPal)

• Account login details (if you create one)

• Analytics data (via tools like Google Analytics, to understand how users interact with our site)

• Any information you provide when contacting us or submitting forms

2. How We Use Your Information

We collect this information to:

• Deliver course content and updates

• Process transactions securely

• Communicate with you about your purchase, account, or support needs

• Send newsletters or marketing (you can unsubscribe at any time)

• Improve our website and course offerings

3. How We Protect Your Data

We take your privacy seriously. All data is stored securely and access is limited to authorised team members only. Sensitive data like payment details is encrypted and processed via secure third-party payment providers—we never store your full credit card details.

4. Sharing of Information

We do not sell, trade, or rent your personal information. We may share data with trusted third-party service providers to operate our business (e.g. payment processors, course platforms), but only as necessary and in line with legal compliance.

5. Your Rights

You can request access to, correction of, or deletion of your personal data at any time. You can also unsubscribe from our marketing emails using the link at the bottom of any campaign.

6. Cookies

Our website may use cookies to personalise your experience and track usage patterns. You can disable cookies in your browser settings at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page, and your continued use of our site means you accept those changes.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please send us a message through “contact us”.